Packshack
EnglishDeutsch

Frequently Asked Questions (FAQs)

You have questions? We got the answers.

Can’t find what you need in our FAQs? Leave us your message.

How much our fulfilment solutions will cost depends on the dimensions, weight and type of your products as well as your storage and/or order fulfilment volume. 

Please use our pricing calculator to get a cost estimate or use our form to get a free, no-obligation quote.

We can get you on-board and start processing orders very quickly.

Depending on the order volume and number of products, we can start within one to four weeks.

We currently ship to over 200 countries around the the world.

We offer a range of Ecommerce order solutions including Shopify, Amazon and eBay.

Custom connections can also be available depending on system and available endpoints.

Yes, our IT team are happy to add these via our ticketing portal, By raising an IT ticket this will ensure all data requirements are within the system and ready to fulfil. 

Our IT dept uses a specific template which will be provided in the early stages of onboarding. There are a range of options with required fields and not required fields which can be useful such as expiry dates, batch numbers, etc.