Growing beyond borders – right where your customers are.
Packshack enables brands of all sizes, industries and locations to scale across borders by providing them with a hassle- and headache-free fulfilment experience. We ship your products to +200 countries using our high-quality network of fulfilment centres in the EU, UK, USA and Canada.
By making your customers happy with a smooth delivery, we make you our happy customer. That’s why we ensure that all orders are processed quickly and error-free, from delivery to processing of returns.
That’s why we ensure that all orders are processed quickly and error-free, from delivery to processing of returns.
99,9% Picking Accuracy Rate
+1 MIO M2 OF STORAGE SPACE
200+ Fulfilment Locations
Packshack was founded in 2020 by an experienced founding team of logistics experts and ex-Amazonians who have witnessed the hurdles and challenges of fulfilment firsthand. Sloppy product handling, constantly delayed delivery times, and shrinking margins due to high logistics costs have long been a major problem for brands, making them increasingly dependent on large eCommerce marketplaces.
As online shoppers have become accustomed to fast and free delivery on platforms like Amazon or eBay, brands face the challenge of meeting their customers’ delivery and return demands without having them eat up their profits. To help brands regain their independence from large marketplaces, the Packshack platform was built, providing them with access to its cost-effective international network of 3PLs.
Supply chain and projects specialist. +15 years of experience in eCommerce logistics.
Logistics and supply chain specialist. +15 years of experience in eCommerce logistics.
Systems & integrations specialist. +10 years of experience in tech development and eCom solutions.
Ex-Amazon brand development specialist. +12 years of experience in brand expansion projects.
It is our mission to provide reliable, scalable, fast, and global fulfilment to any eCommerce brand regardless of their location, size or industry.
The Packshack vision is to build the best tech-driven, human-first fulfilment platform in the world.
Logistics involves highly complex processes, which is why we have opted for a tech-driven but human-centric service approach. We leverage the power of proven, industry-leading software that allows you to track all your orders and inventory anytime, anywhere, giving you 100% transparency and control. At the same time, you can count on a close, personal relationship with our dedicated customer success team to take care of all your needs.
We see the people behind the brands we serve. Although we are a tech-driven company, we have adopted a human-first approach. Providing personal assistance and unconditional customer support is our top priority, despite all the useful software processes running in the background.
We maintain close relationships with our 3PL partners and, if necessary, resolve problems with inbound or outbound deliveries directly on site.
Not only are our four founders obsessed with making fulfilment easy for everyone, but so is our interdisciplinary team of software engineers, logistics experts, and customer support specialists.
Our team is our most valuable asset. This is it:
Team Lead Account Management
Team Lead Operations
Team Lead IT Management
Head of Product
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@2022 Packshack.
